Contact

Use the categories below to reach the right contact path. CarrierDataHub is an independent public-data directory, so most messages fall into display corrections, source questions, or general directory feedback.

Data corrections

For issues with a specific company record — wrong name, outdated address, incorrect USDOT number, duplicate record, or other display problem — use the dedicated corrections process.

Include the page URL, the field in question, and the public source that supports the change.

Go to corrections page →

General inquiries

For data-source questions, directory feedback, or other inquiries not covered by the corrections page:

Email: [email protected]

This is a small independent directory. Response times may vary. For urgent carrier verification questions, use official FMCSA systems directly.

Helpful details to include

For a company-record question, include the CarrierDataHub page URL, the USDOT number, the field you are asking about, and the official public source you checked. For a terminology or guide question, include the page URL and the sentence or field label that seemed unclear.

The Data Team reviews directory wording, source mapping, missing-field handling, and correction requests. It does not manually qualify carriers, broker freight, resolve commercial disputes, or make private compliance determinations for a specific shipment.

What we cannot help with

  • Official FMCSA record corrections — these must be submitted through FMCSA directly.
  • Real-time authority or safety status — verify through SAFER or FMCSA Licensing & Insurance.
  • Carrier recommendations or freight matching.
  • Legal, insurance, or compliance advice.